Terms & Conditions

Effective Date: June 11, 2026

Welcome to Urbane Crafts. By accessing or using our website, products, and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase or using our website.

1. Acceptance of Terms

By visiting our website or purchasing products from Urbane Crafts, you agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, and any other policies posted on the website.

2. Products & Services

Urbane Crafts specializes in handcrafted wooden furniture, home décor products, and customized creations. Due to the handmade nature of our products, slight variations in color, grain, texture, size, and finish may occur and are considered part of the product's uniqueness.

3. Product Information

We strive to ensure that all product descriptions, images, dimensions, and pricing are accurate. However, we do not guarantee that all information is completely error-free. We reserve the right to correct any errors or inaccuracies without prior notice.

4. Orders & Payments

  • All orders are subject to acceptance and availability.
  • Full payment must be received before an order is processed.
  • We reserve the right to cancel or refuse any order at our discretion.
  • In the event of payment failure or suspected fraud, orders may be delayed or cancelled.

5. Customized Products

Customized and made-to-order products are created according to customer specifications. Once production has started, modifications, cancellations, or refunds may not be possible unless otherwise agreed upon in writing.

6. Pricing

All prices displayed on the website are subject to change without prior notice. Applicable taxes, shipping charges, and handling fees may be added during checkout where applicable.

7. Shipping & Delivery

Delivery timelines provided are estimates and may vary depending on location, product availability, customization requirements, logistics delays, weather conditions, or other unforeseen circumstances.

Urbane Crafts shall not be liable for delays caused by third-party shipping providers.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund Policy. Customers are encouraged to review the Refund Policy before making a purchase.

9. Intellectual Property

All website content including text, images, graphics, logos, designs, product photographs, and other materials are the property of Urbane Crafts and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

Users agree not to:

  • Use the website for unlawful purposes.
  • Upload or transmit harmful code or malware.
  • Attempt unauthorized access to website systems.
  • Interfere with the operation or security of the website.
  • Provide false or misleading information.

11. Limitation of Liability

To the maximum extent permitted by law, Urbane Crafts shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

12. Warranty Disclaimer

All products and services are provided on an "as available" basis. Except as expressly stated, we make no warranties, express or implied, regarding the performance, durability, or suitability of any product for a particular purpose.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Saharanpur, Uttar Pradesh.

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page and become effective immediately upon publication.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Urbane Crafts

Address:
M.M.H/9, Gali No. 1, Mufti Muzaffar Hussain Colony,
Near Barelviyon Ka Madrasa,
Saharanpur, Uttar Pradesh 247001, India

Email: info@urbanecrafts.com
Phone: +91-89791-55429
Business Hours: 10:00 AM – 7:00 PM (IST)
Website: https://urbanecrafts.com/